Privacy Policy
CATEGORIES OF
INFORMATION THAT WE MAY COLLECT
We collect non-public personal information about you
from the following sources:
- Information we receive from you on applications or
other forms;
- Information about your transactions with us, our
affiliates, or others; and
- Information we receive from a consumer-reporting
agency.
“Non-public personal
information” is non-public information about you that we obtain in connection
with providing a financial product or service to you. For example, non-public
information includes information regarding your account balance, payment
history, and overdraft history.
CATEGORIES OF INFORMATION THAT WE DISCLOSE
We do not disclose any non-public personal information
about our customers or former customers to nonaffiliated third parties without
your permission, except as permitted by law. As permitted by law, we may
disclose all of the information we collect (as described above) to companies
that perform marketing services on our behalf or to other financial
institutions with which we have a joint marketing agreement.
CONFIDENTIALITY AND SECURITY
We restrict access to non-public personal information
about you to those employees who need to know that information to provide
products or services to you. We maintain physical, electronic, and procedural
safeguards that comply with federal standards to guard your nonpublic personal
information.
Synergy Bank is very
concerned about your privacy and protection over the internet. We will never
request confidential and sensitive information via email. Nor will we ever send
you an unsolicited email that instructs you to click on a link to verify
information about your account.
If you receive one of these
emails from Synergy Bank, or any other financial institution, do not respond to
it. It is more than likely a malicious attempt to get your private information.
Please be sure you are safe while using the internet.
If you ever have any
question about information you receive from Synergy Bank, we encourage you to
call us at 254-399-0700 or 888-400-9922. We will be happy to visit with you
about it.
CONSUMER COMPLAINTS
Synergy Bank, SSB is chartered under the laws of the State of Texas and by state law is subject to
regulatory oversight by the Texas Department of Savings and Mortgage Lending.
Any consumer wishing to file a complaint against Synergy Bank, SSB should
contact the Texas Department of Savings and Mortgage Lending through one of the
means indicated below:
In
person or by U.S.
Mail:
2601 North Lamar Boulevard, Suite
201 Austin, TX
78705-4294
Toll Free: (877) 276-5550
Direct: (512) 475-1350
By fax: (512) 936-2003
Website:
sml.state.tx.us
By email: SMLINFO@sml.state.tx.us
Synergy Bank has one
wholly-owned subsidiary, Synergy Mortgage Corp. Synergy Bank is a wholly- owned
subsidiary of Premier Bancshares, Inc.
October 2010
